Current Job Opening

Join our growing team and be part of an inspiring environment where innovation, collaboration, and continuous learning drive everything we do.

Job Title: Hardware Support Executive

 

Role Overview

You’ll own frontline technical operations for our retail hardware ecosystem — POS terminals, barcode scanners, printers, network peripherals, and in-store digital devices. Your mission: ensure zero-downtime retail operations through precise troubleshooting, fast resolution, and proactive maintenance.   

 

Key Responsibilities

  • Diagnose, repair, and maintain retail hardware including POS systems, scanners, printers, cash drawers, tablets, routers, and in-store IoT devices.
  • Perform on-site installation, configuration, testing, and calibration of hardware at client retail locations.
  • Execute root-cause analysis for recurring technical failures; recommend structural fixes rather than patchwork solutions.
  • Handle L1/L2 technical support tickets with SLA discipline - remote and on-site.
  • Maintain accurate logs of repairs, replacements, and service activities.
  • Coordinate with OEMs, vendors, and internal engineering teams for escalations or component-level fixes.
  • Conduct preventive maintenance visits and routine health checks to minimize breakdowns.
  • Train store staff on safe hardware usage, troubleshooting basics, and best practices.
  • Ensure compliance with cybersecurity, safety, and data-handling standards during service activities.

 

Required Skills & Experience

  • 2–5 years in hardware support, field service, or retail tech environments.
  • Hands-on experience with POS systems, peripherals, networking basics (LAN/WAN), and device imaging.
  • Basic understanding of Windows OS, Linux basics, or Android device management.
  • Comfortable working in field environments with dynamic schedules.
  • Solid communication skills for interfacing with store staff and internal teams.

 

Educational Qualification

  • Diploma or Bachelor’s degree in Electronics, Electrical Engineering, Computer Hardware, Information Technology, or related technical disciplines.

 

Deadline: December 02, 2025

 

How to Apply:
Interested candidates can send their resume and Cover Letter to admin@retailsolution.com.bd with the subject line: “Hardware Support Executive – [Your Name]”.

About the Role

You’ll be responsible for driving new business, nurturing client relationships, and delivering revenue growth. This is a performance-driven role designed for someone who thrives in a fast-paced environment and understands how to turn leads into long-term partnerships.

Key Responsibilities

  • Identify, qualify, and pursue new business opportunities through cold outreach, networking, and inbound leads.
  • Conduct client meetings (virtual or on-site) to understand customer needs and tailor solutions.
  • Develop proposals, negotiate pricing and contracts, and close deals aligned with company goals.
  • Maintain CRM records with accurate sales pipeline data and activity tracking.
  • Collaborate with marketing to optimize lead generation and campaign feedback loops.
  • Meet and exceed monthly and quarterly sales targets.
  • Stay updated on industry trends, competitor activities, and product knowledge.

Requirements

  • Bachelor’s degree in Business, Marketing, or related field.
  • 1–2 years of experience in sales (preferably in [your industry: e.g., Retail / Hardware / Manufacturing]).
  • Proven track record of achieving or exceeding sales targets.
  • Strong communication, negotiation, and relationship-building skills.
  • Comfortable working with CRM tools (e.g., Salesforce, HubSpot, Zoho).
  • Self-starter mindset with high resilience and accountability.

Preferred Attributes

  • Consultative selling approach — understands how to diagnose pain points, not just pitch.
  • Data-driven decision-maker with comfort analyzing conversion and pipeline metrics.
  • Team player who thrives in cross-functional collaboration.

What We Offer:

  • Competitive salary and benefits.
  • Full subsidized lunch
  • Yearly 2 festival bonuses
  • Opportunities for professional growth and skill development.

Collaborative and creative work environment.

How to Apply:
Interested candidates can send their resume, portfolio, and relevant project links to admin@retailsolution.com.bd with the subject line: “WordPress Developer Application – [Your Name]”.

About the Role

This internship is designed for individuals eager to build real-world marketing skills across content, social media, SEO, and performance analytics. You’ll work directly with the marketing team on live campaigns that drive awareness, engagement, and lead generation.

We’re looking for someone curious, data-driven, and proactive — not just an executor, but a learner who thinks strategically about digital growth.

Key Responsibilities

  • Support the creation and execution of digital marketing campaigns across social, search, and email.
  • Assist in content development — blog posts, social media captions, visuals, and basic video edits.
  • Monitor and report campaign performance using analytics tools (Google Analytics, Meta Ads Manager, etc.).
  • Conduct keyword research and competitor analysis to support SEO and paid media strategies.
  • Help maintain social media calendars and engage with online communities.
  • Collaborate with design, content, and sales teams to ensure brand consistency.

Requirements

  • Currently pursuing or recently completed a degree in Marketing, Communications, or related field.
  • Strong understanding of digital and social media trends.
  • Familiarity with Google Workspace, Canva, or similar tools; bonus if you’ve explored Meta Ads or Google Ads dashboards.
  • Strong written and visual communication skills.
  • Detail-oriented, organized, and eager to learn fast.

What You’ll Gain

  • Hands-on experience executing end-to-end digital campaigns.
  • Exposure to real marketing metrics, tools, and strategy formulation.
  • Mentorship from experienced marketing professionals.
  • Opportunity to convert to a full-time role based on performance.

Life at Retail Solution

At Retail Solution, teamwork isn’t just a value — it’s how we grow. Our people bring curiosity, creativity, and drive to everything they do — inside the office and beyond it. Here’s a glimpse of the faces and moments that make our culture thrive.